VIJAYA Group (Vijaya Diagnostic Centre Limited, P H Diagnostic Centre Private Limited, Medinova Diagnostic Services Limited) - Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from  https://www.vijayadiagnostic.com  (the “Site”). The Privacy Policy applies to our Services available under the domain www.vijayadiagnostic.com (hereinafter referred to as the "Website "). By visiting the Website or going through the Privacy Policy, as detailed below herein, you agree to be bound by the terms and conditions of this Privacy Policy.


IF YOU DO NOT AGREE PLEASE DO NOT USE OR ACCESS THE WEBSITE


The words "you" or "your" or "User" or "Customer" as used herein, refer to all individuals and/or entities accessing or using the Website for any reason. The words "we" or "us" or "our" or the "Company" as used herein, refer to VIJAYA Group (Vijaya Diagnostic Centre Limited, P H Diagnostic Centre Private Limited, Medinova Diagnostic Services Limited)

By accepting the Privacy Policy and the Terms of Use, which prescribes terms and conditions for use of Website or availing Services, you expressly consent to our use and disclosure of your Personal Information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and is subject to Terms of Use and the terms not defined here, have their meanings ascribed to them in the Terms of Use. This Privacy Policy and the Terms of Use are effective upon your visit of our Website or you going through the same. We encourage you to read the terms of the Privacy Policy and the Terms of Use in their entirety before you use the Website or avail of our Services.


  • Personal Information we Collect
  • When you visit the Site, you agree that we may automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, you agree that we may collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”.

    We collect Device Information using the following technologies :

    - “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit   http://www.allaboutcookies.org.

    - “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

    - “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site

    The website also uses google analytics and beacons using tracking code snippets which would record and report the activity details of the user interactions on the website without any personal details this data is used to improve the functionality and user experience of the site. Additionally, when you make a purchase or attempt to make a purchase through the Site, you may agree that we may collect certain information from you, including your name, billing/home address, payment information (including credit card numbers, email address, and phone number). We refer to this information as “Order Information.” When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

    You agree that if you or any third party shares correspondences with us in any electronic form such as emails, letters etc, containing your personal information, we may collect or store the same, as part of your query/query resolution.


  • Use of your Personal Information.
  • You agree that we may use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: Communicate with you; Screen our orders for potential risk or fraud; and When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).


  • Sharing Your Personal Information
  • You agree and confirm that we may share your Personal Information with third parties to help us use your Personal Information, as described above. For example, use Google Analytics to help us understand how our customers use the Site--you can read more about how Google uses your Personal Information here:   https://www.google.com/intl/en/policies/privacy. You can also opt-out of Google Analytics here:  https://tools.google.com/dlpage/gaoptout. Finally, you agree that we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, to respond to notice/order or request of judicial or administrative/governmental bodies when warranted, search warrant or other lawful request for information we receive, or to otherwise protect our rights. You agree that the data collected will be used to conduct marketing and remarketing campaigns to upsell/cross sell relevant services to the users


  • Behavioural Advertising12
  • You agree that we may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you.For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at
    http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.


  • Data Retention
  • You agree that when you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.


  • Minors
  • The Site is not intended for individuals under the age of 18.


  • Disclaimer
  • The Company does not access, store or keep credit card data. All credit card transactions happen using Secure Server Software (SSL) through third-party gateways and the Company plays no role in the transaction, except for directing the customers to gateways or the relevant webpage. Accordingly, the Company shall not be responsible or liable for any loss or damage due to any disclosure whatsoever of Personal Information or any other information collected by the gateways or such Website/Apps.

    The Company shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any Personal Information concerning the User's account and / or information relating to or regarding online transactions using credit cards / debit cards /cash cards and / or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used on such third-party gateways.


  • Governing law and Dispute Resolution
  • This Privacy Policy and Terms of Use shall be governed by and constructed in accordance with the laws of India only without reference to conflict of laws principles and disputes arising in relation hereto and shall be subject to the exclusive jurisdiction of the competent courts of Hyderabad, India.


  • Assignability
  • The Company may assign any of its responsibilities/obligations to any other person without notice to the User, at its sole discretion. However, you shall not assign, sub-licence or otherwise transfer any of your rights under this Privacy Policy to any other party, unless a written consent is taken from the Company.


  • Amendments
  • We reserve the right to update, change or modify this Privacy Policy at any time. The amendment to this Privacy Policy shall come to effect from the time of such update, change or modification and the same will be published on this Website/App.


  • Contact Us
  • For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at   cs@vijayadiagnostic.in.